Jack
2009-08-08 19:35:05 UTC
Hello,
I have 500 GB Western Digital SATA drive which is about 1 year
old.
Recently, my Windows XP froze seveal times and finally Windows refused to
start at all (no error displayed whatsoever).
I installed the 2nd drive (IDE), installed new WinXP on it and now I am
trying to figure out where the problem is on the SATA drive.
1.
I have 3 partitions on that SATA drive: C (190GB), D(98 GB)& Z (172 GB).
Running chkdsk does not show any problems on D and Z partitions.
D partition holds Vista installation and it was used very, very seldom (only
to test some programs).
Z partition is where I keep My Documents, downloaded files and all the data
so it is accessed quite often, as often as drive C or even more often then
that.
2.
Running chkdsk /f reveals the significant number of bad clusters on C drive.
Interestingly, repeating chkdsk /f each time reveals more bad clusters (not
found previously)
3.
Tried to install new Windows on that C partition (the installation used CD
drive)
Installations fails soon after " Cannot read file so and so"
but using the same CD I was able to install Windows on the spare IDE hard
drive.
It looks like the installation could not read its own files after putting
them on the hard drive.
4.
Running chkdsk /r replaces a lot of bad clusters.
Please see below the log.
My questions are:
A.
Is that SATA drive completely unreliable and should I claim warranty?
B.
Why there are so many problems on partition C but none on partition Z?
(both partitions are accessed as often)
C.
What else can I do to check, test & eventually repair that SATA drive?
Thanks,
Jack
========= chkdsk /r log =========
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.
C:\Documents and Settings\j>chkdsk g: /r
The type of the file system is NTFS.
Volume label is HOST.
CHKDSK is verifying files (stage 1 of 5)...
File verification completed.
CHKDSK is verifying indexes (stage 2 of 5)...
Index verification completed.
CHKDSK is verifying security descriptors (stage 3 of 5)...
Security descriptor verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
Windows replaced bad clusters in file 179
of name \WINDOWS\system32\kdcom.dll.
Windows replaced bad clusters in file 5522
of name \WINDOWS\system32\config\software.
Windows replaced bad clusters in file 6654
of name \WINDOWS\pchealth\helpctr\Database\HCdata.edb.
Windows replaced bad clusters in file 16212
of name \SYSTEM~1\_RESTO~1\RP424\A0048465.dll.
Windows replaced bad clusters in file 20180
of name \WINDOWS\Fonts\Elegance.TTF.
Windows replaced bad clusters in file 26441
of name \WINDOWS\system32\ntoskrnl.exe.
Windows replaced bad clusters in file 33028
of name \WINDOWS\system32\drivers\ntfs.sys.
Windows replaced bad clusters in file 33048
of name \WINDOWS\system32\drivers\mrxsmb.sys.
Windows replaced bad clusters in file 33050
of name \WINDOWS\system32\drivers\mountmgr.sys.
Windows replaced bad clusters in file 33084
of name \WINDOWS\system32\drivers\cdfs.sys.
Windows replaced bad clusters in file 33106
of name \WINDOWS\system32\sysdm.cpl.
Windows replaced bad clusters in file 33756
of name \WINDOWS\system32\msutb.dll.
Windows replaced bad clusters in file 33794
of name \WINDOWS\system32\msimsg.dll.
Windows replaced bad clusters in file 34683
of name \WINDOWS\system32\taskkill.exe.
Windows replaced bad clusters in file 40165
of name \PROGRA~1\ESET\Install\mfc42.dll.
Windows replaced bad clusters in file 50753
of name \PROGRA~1\MOZILL~1\chrome\pippki.jar.
Windows replaced bad clusters in file 50994
of name
\DOCUME~1\JACEK_~1\LOCALS~1\APPLIC~1\Adobe\Updater5\Data\READER~1.AUM.
Windows replaced bad clusters in file 51746
of name \WINDOWS\system32\drivers\snapman.sys.
Windows replaced bad clusters in file 51752
of name \WINDOWS\system32\drivers\timntr.sys.
Windows replaced bad clusters in file 52832
of name \WINDOWS\system32\drivers\HSF_DPV.sys.
Windows replaced bad clusters in file 60495
of name \PROGRA~1\MOZILL~1\COMPON~1\NSCONT~2.JS.
Windows replaced bad clusters in file 61962
of name \WINXP\DRIVER~1\i386\driver.cab.
Windows replaced bad clusters in file 67799
of name \WINDOWS\system32\config\system.
Windows replaced bad clusters in file 100532
of name \PROGRA~1\COMMON~1\Adobe\Updater5\ADOBEU~1.ES_.
Windows replaced bad clusters in file 111489
of name \PROGRA~1\VSO\ConvertX\3\TEMPLA~1\thriller\INTRO2~2.AVI.
Windows replaced bad clusters in file 119633
of name \DOCUME~1\JACEK_~1\LOCALS~1\TEMPOR~1\Content.IE5\X452VYOO\F976C7~1.
Windows replaced bad clusters in file 134233
of name \DOCUME~1\JACEK_~1\LOCALS~1\TEMPOR~1\Content.IE5\WPMR27Y7\6537D1~1.
Windows replaced bad clusters in file 136398
of name \SYSTEM~1\_RESTO~1\RP424\A0048391.exe.
Windows replaced bad clusters in file 136401
of name \SYSTEM~1\_RESTO~1\RP424\A0048390.exe.
Windows replaced bad clusters in file 138112
of name \WINDOWS\system32\LogFiles\PORTRE~1\PR55EA~1.LOG.
Windows replaced bad clusters in file 138821
of name \DOCUME~1\JACEK_~1\APPLIC~1\mjusbsp\Upgrade\install1.exe.
Windows replaced bad clusters in file 139693
of name \PROGRA~1\TIGERJ~1\TjIpSys.dll.
Windows replaced bad clusters in file 141837
of name \PRParser\prpsetup.msi.
Windows replaced bad clusters in file 141880
of name \PROGRA~1\Ahead\Nero\SHORTCUT.DLL.
Windows replaced bad clusters in file 142208
of name \PROGRA~1\COMMON~1\Ahead\AUDIOP~1\VQFENC~1.DLL.
Windows replaced bad clusters in file 147822
of name
\DOCUME~1\JACEK_~1\LOCALS~1\TEMPOR~1\Content.IE5\KGTX41YL\QQETBV~1.JS.
Windows replaced bad clusters in file 149957
of name \WINDOWS\REGIST~2\{A47B3~1\wmvadvd.dll.
Windows replaced bad clusters in file 150237
of name \WINDOWS\system32\wmvdmod.dll.
Windows replaced bad clusters in file 159796
of name \DOCUME~1\JACEK_~1\LOCALS~1\TEMPOR~1\Content.IE5\XV5QP742\96D702~1.
Windows replaced bad clusters in file 160456
of name \DOCUME~1\JACEK_~1\LOCALS~1\TEMPOR~1\Content.IE5\TN1Q92E5\D2DDD5~1.
Windows replaced bad clusters in file 160642
of name \DOCUME~1\JACEK_~1\LOCALS~1\TEMPOR~1\Content.IE5\2V79V8EO\242F43~1.
99 percent completed.
I have 500 GB Western Digital SATA drive which is about 1 year
old.
Recently, my Windows XP froze seveal times and finally Windows refused to
start at all (no error displayed whatsoever).
I installed the 2nd drive (IDE), installed new WinXP on it and now I am
trying to figure out where the problem is on the SATA drive.
1.
I have 3 partitions on that SATA drive: C (190GB), D(98 GB)& Z (172 GB).
Running chkdsk does not show any problems on D and Z partitions.
D partition holds Vista installation and it was used very, very seldom (only
to test some programs).
Z partition is where I keep My Documents, downloaded files and all the data
so it is accessed quite often, as often as drive C or even more often then
that.
2.
Running chkdsk /f reveals the significant number of bad clusters on C drive.
Interestingly, repeating chkdsk /f each time reveals more bad clusters (not
found previously)
3.
Tried to install new Windows on that C partition (the installation used CD
drive)
Installations fails soon after " Cannot read file so and so"
but using the same CD I was able to install Windows on the spare IDE hard
drive.
It looks like the installation could not read its own files after putting
them on the hard drive.
4.
Running chkdsk /r replaces a lot of bad clusters.
Please see below the log.
My questions are:
A.
Is that SATA drive completely unreliable and should I claim warranty?
B.
Why there are so many problems on partition C but none on partition Z?
(both partitions are accessed as often)
C.
What else can I do to check, test & eventually repair that SATA drive?
Thanks,
Jack
========= chkdsk /r log =========
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.
C:\Documents and Settings\j>chkdsk g: /r
The type of the file system is NTFS.
Volume label is HOST.
CHKDSK is verifying files (stage 1 of 5)...
File verification completed.
CHKDSK is verifying indexes (stage 2 of 5)...
Index verification completed.
CHKDSK is verifying security descriptors (stage 3 of 5)...
Security descriptor verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
Windows replaced bad clusters in file 179
of name \WINDOWS\system32\kdcom.dll.
Windows replaced bad clusters in file 5522
of name \WINDOWS\system32\config\software.
Windows replaced bad clusters in file 6654
of name \WINDOWS\pchealth\helpctr\Database\HCdata.edb.
Windows replaced bad clusters in file 16212
of name \SYSTEM~1\_RESTO~1\RP424\A0048465.dll.
Windows replaced bad clusters in file 20180
of name \WINDOWS\Fonts\Elegance.TTF.
Windows replaced bad clusters in file 26441
of name \WINDOWS\system32\ntoskrnl.exe.
Windows replaced bad clusters in file 33028
of name \WINDOWS\system32\drivers\ntfs.sys.
Windows replaced bad clusters in file 33048
of name \WINDOWS\system32\drivers\mrxsmb.sys.
Windows replaced bad clusters in file 33050
of name \WINDOWS\system32\drivers\mountmgr.sys.
Windows replaced bad clusters in file 33084
of name \WINDOWS\system32\drivers\cdfs.sys.
Windows replaced bad clusters in file 33106
of name \WINDOWS\system32\sysdm.cpl.
Windows replaced bad clusters in file 33756
of name \WINDOWS\system32\msutb.dll.
Windows replaced bad clusters in file 33794
of name \WINDOWS\system32\msimsg.dll.
Windows replaced bad clusters in file 34683
of name \WINDOWS\system32\taskkill.exe.
Windows replaced bad clusters in file 40165
of name \PROGRA~1\ESET\Install\mfc42.dll.
Windows replaced bad clusters in file 50753
of name \PROGRA~1\MOZILL~1\chrome\pippki.jar.
Windows replaced bad clusters in file 50994
of name
\DOCUME~1\JACEK_~1\LOCALS~1\APPLIC~1\Adobe\Updater5\Data\READER~1.AUM.
Windows replaced bad clusters in file 51746
of name \WINDOWS\system32\drivers\snapman.sys.
Windows replaced bad clusters in file 51752
of name \WINDOWS\system32\drivers\timntr.sys.
Windows replaced bad clusters in file 52832
of name \WINDOWS\system32\drivers\HSF_DPV.sys.
Windows replaced bad clusters in file 60495
of name \PROGRA~1\MOZILL~1\COMPON~1\NSCONT~2.JS.
Windows replaced bad clusters in file 61962
of name \WINXP\DRIVER~1\i386\driver.cab.
Windows replaced bad clusters in file 67799
of name \WINDOWS\system32\config\system.
Windows replaced bad clusters in file 100532
of name \PROGRA~1\COMMON~1\Adobe\Updater5\ADOBEU~1.ES_.
Windows replaced bad clusters in file 111489
of name \PROGRA~1\VSO\ConvertX\3\TEMPLA~1\thriller\INTRO2~2.AVI.
Windows replaced bad clusters in file 119633
of name \DOCUME~1\JACEK_~1\LOCALS~1\TEMPOR~1\Content.IE5\X452VYOO\F976C7~1.
Windows replaced bad clusters in file 134233
of name \DOCUME~1\JACEK_~1\LOCALS~1\TEMPOR~1\Content.IE5\WPMR27Y7\6537D1~1.
Windows replaced bad clusters in file 136398
of name \SYSTEM~1\_RESTO~1\RP424\A0048391.exe.
Windows replaced bad clusters in file 136401
of name \SYSTEM~1\_RESTO~1\RP424\A0048390.exe.
Windows replaced bad clusters in file 138112
of name \WINDOWS\system32\LogFiles\PORTRE~1\PR55EA~1.LOG.
Windows replaced bad clusters in file 138821
of name \DOCUME~1\JACEK_~1\APPLIC~1\mjusbsp\Upgrade\install1.exe.
Windows replaced bad clusters in file 139693
of name \PROGRA~1\TIGERJ~1\TjIpSys.dll.
Windows replaced bad clusters in file 141837
of name \PRParser\prpsetup.msi.
Windows replaced bad clusters in file 141880
of name \PROGRA~1\Ahead\Nero\SHORTCUT.DLL.
Windows replaced bad clusters in file 142208
of name \PROGRA~1\COMMON~1\Ahead\AUDIOP~1\VQFENC~1.DLL.
Windows replaced bad clusters in file 147822
of name
\DOCUME~1\JACEK_~1\LOCALS~1\TEMPOR~1\Content.IE5\KGTX41YL\QQETBV~1.JS.
Windows replaced bad clusters in file 149957
of name \WINDOWS\REGIST~2\{A47B3~1\wmvadvd.dll.
Windows replaced bad clusters in file 150237
of name \WINDOWS\system32\wmvdmod.dll.
Windows replaced bad clusters in file 159796
of name \DOCUME~1\JACEK_~1\LOCALS~1\TEMPOR~1\Content.IE5\XV5QP742\96D702~1.
Windows replaced bad clusters in file 160456
of name \DOCUME~1\JACEK_~1\LOCALS~1\TEMPOR~1\Content.IE5\TN1Q92E5\D2DDD5~1.
Windows replaced bad clusters in file 160642
of name \DOCUME~1\JACEK_~1\LOCALS~1\TEMPOR~1\Content.IE5\2V79V8EO\242F43~1.
99 percent completed.